Mar 29
New Tools for Effective Communication in Your Personal and Professional Life
They say that communication is key to success both in personal and professional relationships. This show invites you to enhance your communication skills by considering them from the perspective of Neuro-Linguistic Programming (NLP). Dr. Rachel Hott, psychologist and co-author with Steven Leeds of NLP: A Changing Perspective, translates this perspective into thought-provoking and useable skills. In her exchange with host, Dr. Suzanne Phillips, she invites the idea that there is no such thing as failure, only feedback toward your success i.e. It may not have been the best sales meeting, but what did you learn about your approach?

She demonstrates how effective we can become when we change from being “Problem Focused” to “ Outcome Focused” and invites us to consider “problem behavior” in ourselves and others as having a “positive intention.” Using examples and vignettes, she invites us to consider the subjective meaning of words, the non-verbal cues of our listener, and respect for the other’s perspective, etc. Be prepared to think about “how you think” and “what you communicate” in a very intriguing and effective way.

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